Exam-Labs Limited (hereinafter referred to as the "Company", "we", "us", "our" and "ourselves") operates a website called Exam-Labs, web-address is https://www.Exam-Labs.com/ including all the subsidiary pages (hereinafter referred to as the "Website"). The registered office of the Company is situated at the Room 2512, Langham Place Office Tower, 8 Argyle Street, Mongkok, Kowloon, Hong Kong.
All information and material on the Website or social media pages is posted for informational reasons only and do not account for professional, legal or financial advice of any kind possible, hence it should not be relied upon in any circumstances as such. In cases where you require professional advice, you are hereby requested to contact and consult a party qualified in such affairs before taking action in the light of the information provided therein, or buying any products or services which may be available on or from this Website.
The Website provides users the permission to upload and download files from the Website without any restrictions. User also have the option to upload files on the Website for exchanging with each other. The Company doesn't take the responsibility for the content of these exchanging files.
You also agree to fact that any comments that you post on the Website or on any of our social media pages will be visible to the public, and that we will have no responsibility or control over or liable for any use of the information that is done by any third party who views the comments that you may have posted.
Third-Party Websites and Services Links
The Website's content can contains banners, links and buttons which redirect the User to other websites or third-party resources related to the user's interest. It is not advised to use or buy any third-party services or products. These links are only there for additional information. Also, it should be noted that if any link makes its way to our Website, it most certainly does not mean that we endorse the source website.
It is to be noted that the linked websites are out of our control and it is not our responsibility to check the content of these websites. If your privacy is compromised on any of these links that we do not accept any responsibility, nor are we responsible for any sort of transmission received from any of the provided links.
Changes and Updates to the Website
We are responsible for the reliability and the accuracy of the Website content and the information that is displayed on the Website. However, it is not guaranteed that the information that you see on the Website is always accurate and complete. We continuously update the Website's content whenever we see fit so that the authenticity is not compromised. It should be noted that we do not make any undertakings of the nature of the information and content on the Website.
Exclusion of Liability to You from the Use of the Website
Any liability that you may bear during the use of the Website due to negligence or any reason whatsoever is excluded to the full extent as permitted by law.
There is no warranty or guarantee that the functionality of the Website will remain error free or uninterrupted.
The website is provided without any endorsements on an "AS AVAILABLE" and "AS IS" and there is no warranty of any kind.
Copyright and Trade Marks
The user is permitted to copy, print or view files and images from the Website for personal use, however the rights will remain with the Company.
Everything that you see on the Website including images, layouts, templates and texts all belong to the Company. Things provided by third-parties do not fall into this category.
All kinds of trademarks, company names and logos, all belong to the rightful owners.
Anything that does not belong to the company like design, graphics and more all belong to the owners.
If you purchase a service or product, then you can use it to the extent that you are permitted to. You are not allowed to sell anything that you find from the Website.
If you order any product or service via our Website then we are not responsible for any delay or failure as long as the failure comes from outside our control. These circumstances include things like accidents, lock outs, fire or failure of communication. Should a Force Majeure event occur, we will try to fulfill are obligations if we are entitled to them.
If a Force Majeure event occurs then we promise to notify the user as soon as possible. If the Force Majeure goes on for more than 14 days then both the parties have the choice to cancel the agreement. If you have paid for a service in advance then you will get a full refund.
Creating Profile at the Website
The Website provides a step by step procedure for you to create an account and register it with us. After you have registered with us, it is your responsibility to keep your account secure and be aware of all the activities that are happening in it. You are not allowed to share details of your account with anyone else. Immediately inform the Company if you suspect your account has been breached.
In the event that your account has been breached, the Company shall not be accountable for any loss or damage to your data.
Data Protection and Privacy
We agree to make sure that none of your data is available to any third-party without your consent. Your privacy and protection is our top priority.
After the initial registration, you have the right to change or update any part of your personal information at any time on the Website.
All notices of the kind will be sent to the business address and can be sent in various ways:
- Sent by E-mail;
- By air courier;
- May be personally delivered;
- By facsimile.
Any notice within our agreement with you should be written in English language, except when directed otherwise.
Notices shall be rendered given when they are received by the receiver.
Jurisdiction and Governing Law
If any difference or dispute arises, then the Hong Kong SAR courts shall have full Jurisdiction over them. The dispute can be in or out of connection with the use of the Website and any purchases made on it.
All your activities on the Website and the purchases that you make are to be governed in accordance with the laws of Hong Kong SAR.
Description of Services and Products
Products and services refer to all digital learning materials offered at this Website (hereinafter referred to as the "Products").
Premium Membership product (hereinafter referred to as the "Premium Membership") means the access to all the Products at the Website offered separately during the Subscription Period. The Subscription Period (hereinafter referred to as the "Subscription Period") will begin on the date when you buy the Premium Membership at teh Website.
During the ordering process, you are given a range of choices to choose from. Before proceeding to any purchases, it is considered your responsibility to read and properly understand the choices given. It is highly recommended that you contact us beforehand if you have any questions pertaining to our products or services or any other aspect of your order.
We try our best to quickly answer your query however we cannot warrant or guarantee that this will always be the case. Hence, you are responsible in gathering further information, about the product or service, from us before you make the intention purchasing it.
Price of Services and Goods
The prices are VAT inclusive, unless otherwise indicated. The prices of any service or goods that you might want to purchase are clearly mentioned under the option you select on our Website.
We are not liable for amending or withdrawing, refusing to process order or failing to do so for any of the products or services that we sell.
Before you confirm the order, the total price of your purchase will be shown to you.
We reserve the right to update, withdraw or amend any of the services and products that we offer, or change their prices at any time without prior explanation or notice. In the wake of a serious error, even though we make full effort to make sure prices are always correct, any such transaction shall be voided by us, and you will be entitled to a full refund.
Your credit card data is sent directly via payment service provider (acquiring bank) whenever you make payments through your credit card.
The Company takes all possible reasonable steps against of unauthorized access by third parties. This excludes, the possibility of such data becoming accessible to third parties while being transferred electronically. But it must be noted that it's impossible to protect the data transferred electronically 100% sure. Please don't forget about the possibility of such data can become known by unauthorised third parties and take care about that from your part as well.
Recurring Payments (Subscription)
If you select the Premium Membership product, not one-time purchase then you accept that we have the right to create a subscription service. The day you sign up for the Premium Membership is the day you will charged for it and the Subscription Period will be of one (1) month, one (1) year or any other time period depending on the plan that you opt for. Based on the service plan, automatic payments recur in a subscription plan.
Automatic charges (recurring payment subscriptions) can be cancelled by you at any time by clicking on the cancellation link that this present at the relevant page of your personal profile dashboard at the Website. The account will then only remain active till the time period remaining as per your billing cycle.
Delivery Period and Terms of Delivery
You will receive an email which will guide you to all the required information about the download and usage of the Products after you make the purchase. The email will be sent to the email address that you used to register at the Website. In normal cases, you will be given immediate access to the purchased Products. Once your complete the purchase, you will receive access to a relevant Website's page with a download link for the purchased Products, or you will be given an access code to activate the product or service, or you will be facilitated in some other way to use the Producta. Product delivery may get delayed for up to twelve hours in cases where the credit card is flagged or requires manual verification.
If you choose the Premium Membership product when buying, so in accordance with the selected subscription type, each Premium Membership subscription will be kept active for a certain period of time - your Subscription Period. You can cancel your subscription at any time. However, if you do not this, then the subscription will remain autoatically-recurring, i.e. your credit card will be billed each Subscription Period automatically. One-time purchases do not fall in this bracket and remain active as per their time period depending on the product type selected.
Please contact us directly in case where you need to request a refund, or cancel order, or for withdrawal or for exchange or return of the purchased Products, or for any other questions or queries.